Tech Master Guide

Below are some of the problem caused on Blackberry that leads to your Bluetooth issue.

1.For those of you who can't even get your computer to even detect your curve, this may sound really simple, but I'm sure you've overlooked this. From the Bluetooth options screen that shows your listed device, hit the menu button, and scroll down to "Options." See the listed information? Make sure that next to "Discoverable," it has "Yes" listed. If not, click the scroll wheel and change it to yes. I bet you're kicking yourself for that one.

2. Now this is where it gets somewhat tricky and misleading. Even after having switched "Discoverable" to "Yes" allowing your computer to detect the 8310, you will still get a message saying "Remote device does not support service" if you try to transfer a file from your computer to the curve using your transfer application.

This is when you have to go into your "Media" application and select any format type. After doing so, hit the menu button, and select "Receive Using Bluetooth." While it's waiting, select whatever file you wish to send on your computer, select send via Bluetooth, and then select your 8310. No matter what format you started the receiving process on, the 8310 will automatically detect what type of file was transferred and put it in its respective folder.

There you have it folks. I have no clue why this process was made so arbitrary on the 8310, but file transfers via Bluetooth are definitely doable. Sorry Rapid, looks like you were wrong, and the funny thing is, I just got my 8310 today, and I was able to figure this out without having even read the quick or starting guide.