Tech Master Guide

Part 2

If you are facing any of the problem below with your pen drive/flash drive/memory stick/portable drive, here is the fix for you. This Post is very big. So I'm making it to ten Post. Refer the heading and select your problem. And if these all are not your problem, please use the "ASK any Question or Doubt" link at the top of the page for a quick reply to your email.

To see the Part 1 of the Pen drive problem - Pen drive is detecting but not showing - pen drive is detected before, but now not detecting. Click here

• Portable drive is blocked|disabled at office or college|school

This is done by the system administrator to protect from virus attacks to pc from your pen drive|portable drive|flash drive|memory stick|external hard drive. And this also sometime done for copying (steeling) important files from office pc|computer.

Below are the methods that administrator uses to disable or block usb ports.

1. By disabling USB ports from device manager
2. Altering Registry values
3. Uninstalling USB driver

Let's solve problems one by one.

• How to enable USB port from device manager

1. Click START > Run > Type devmgmt.msc and press enter. This will open device manager.

2. Go to Universal Serial bus Controller. See if there are any red colored cross? If yes, right click and enable those USB Ports.



Now try to use the pen drive. If it doesn't work, try the next two steps.

• How to edit registry value for enable USB port

1. Click START > Run > Type regedit and press enter. This will open Registry editor.

2. Navigate to the key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\USBSTOR



3. Double click the key named START and modify it's value to 3 and press OK.

Now reinsert the pen drive|flash drive. It will work. If not worked, then the problem is missing driver. See the below step to resolve a pen drive|flash drive|memory stick|portable drive driver missing problem.

• Install USB driver

If the USB Mass Storage drivers are not installed, windows will prompt you to install the driver. In such a case, windows will launch Hardware Update Wizard. If you haveUSB Mass storage drivers, you can install it and restart the computer, it should work. If not, you can download the USB Mass Storage drivers here. Download and unzip the driver files on your desktop.

i) In hardware update wizard, Select the option to install the driver from a specific location and click next.

ii) Now on this screen, click browse and select the path on which you have un-zipped the drivers and press ok.

NOTE: Windows may give you a warning that the drivers has not passed Windows logo testing, so stop installation or Continue anyway, Select Continue anyway to complete installation.

Now restart your computer and re-insert your pen drive, it should now work.

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