Tech Master Guide

Part 3

If you are facing any of the problem below with your pen drive/flash drive/memory stick/portable drive, here is the fix for you. This Post is very big. So I'm splitting it to several posts. Refer the heading and select your problem. And if these all are not your problem, please use the "ASK any Question or Doubt" link at the top of the page for a quick reply to your email.

This is the part 3 of of the pen drive/flash drive/memory stick/portable drive problem fix article. So check other posts for all other pen drive problem fixes.

We attach portable USB device like pen drive, memory cards and portable drives etc. on our computer to transfer files from/to your computer.

Many of us face this problem while we connected a pen drive/flash drive/memory stick/portable drive in to the usb port and after the work, while we trying to remove it using the 'Safely remove hardware' wizard or 'Safely remove USB Mass Storage device' to remove our pen drive/flash drive/memory stick/portable drive for it's safety, but not allowing and giving a message “The Device Generic volume cannot be stopped right now. Try stopping the device later"

In such case it is not safe to remove the pen drive or USB drive as it can get corrupt or get damaged. Many of us face such problem in removing pen-drive. In this post we will see how to fix this issue.

This error comes when you have an application which is running from your pen drive or flash drive or may be some file or document opened from your pen-drive when you are removing your drive.

In short, some file on your pen drive is in use by some other program on that computer. So close all such files or applications and try removing the drive.

In case it does not work, see the following.



It happens sometimes that you have no application running from your pen drive or any file opened in your knowledge but still when you try to remove the pen-drive it shows this error message shown above. In that case you can use a free application called Unlocker which will help you to remove your pen drive from your system.

What is Unlocker?

Unlocker is an explorer extension that allows you with a simple right-click of the mouse on a file, folder or pen drive to get rid of error message like the one mentioned above.

How To Remove USB Pen Drive with Unlocker?

1. Download Unlocker from here and install it on your computer.

2. Right click on your USB pen drive in my computer and select Unlocker.



3. A new window will open that will list all the files being used on your pen drive. Now click the button which says Unlock All ( Highlighted in the image below )



If still you are not able to remove pen drive then try clicking the Kill Process button in Unlocker.

Tip: If none of the above given method works, then we suggest you to turn off the computer and then remove your pen drive out of the USB port for the safety of your data.

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